1. You are entitled to a refund when the product has been returned with contents intact and unused. Refunds will be processed within 10 business days once we receive the item(s) back from the original customer. Refunds will be applied directly to the method that was used to make the purchase. Refunds are granted with the returned product, no questions asked. Items returned for a refund are subject to a 10% restocking fee.
2. Usually refunds can take up to 5 business days to completely process after the refund has been initiated. If you have any questions regarding our return/refund process, feel free to email us at: firstname.lastname@example.org